CONTACT US
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POK® strongly values customer service, as part of a high-quality customer communication, you will find on this page an overview of all departments and contacts who will be pleased to respond to your queries.
Switchboard
In the event you are unsure who to contact, please do not hesitate to call our switchboard who will transfer you to the right person. Our staff can speak english and french.
Phone: +33 (0) 37 49 53 - 000
Email: info [at] pok-fire.com
Your key contacts
Export sales department | Phone: +33 (0) 37 49 53 - 270 | Email: export [at] pok-fire.com
Pascal Cambournac
Export Sales Director
Phone: +33 (0) 37 49 53 - 279
Mobile: +33 (0) 6 26 42 79 55
Email: pascal.cambournac [at] pok-fire.com
Pascal Cambournac is our export sales director. He is your main contact for any commercial negotiations. Pascal will be pleased to respond to your query in french, english and german.
Marie-Claude Blasco
Export Sales Manager
Phone: +33 (0) 37 49 53 - 271
Email: marie-claude.blasco [at] pok-fire.com
Marie-Claude Blasco, our export sales manager for Europe, North America and South America. She is your contact for all technical and commercial requests. You can contact her in french, english, german and spanish.
Chloé Guillebaud
Export Sales Manager
Phone: +33 (0) 37 49 53 - 278
Email: chloe.guillebaud [at] pok-fire.com
Chloé Guillebaud, our export sales manager for China, Asia, Oceania and North America. She is your contact for all technical and commercial requests. You can contact her in french, english and spanish.
Claude Kablan
Export Sales Manager
Phone: +33 (0) 37 49 53 - 273
Email: claude.kablan [at] pok-fire.com
Claude Kablan, our export sales manager for Africa, Middle East and South America. He is your contact for all technical and commercial requests. You can contact him in French, English or Turkish.
Sandeep Shrivastava
Regional Sales Manager India, Bangladesh and Nepal
Phone: +91 (0) 85 10 82 87 02
Email: sandeep.shrivastava [at] pok.fr
Sales manager for India, Bangladesh and Nepal, Sandeep Shrivastava is your local contact for any technical and commercial questions. You can contact him in english or in hindi.
Luiza Toussaint
Export Sales Assistant
Phone: +33 (0) 37 49 53 - 276
Email: luiza.toussaint [at] pok-fire.com
Sales assistant for the entire export area, Luiza Toussaint is responsible for the administrative and logistical support of sales orders. She is your contact for any requests concerning your order. You can contact her in french, english, spanish and russian.
Aurélie Degardin
Office Sales Manager for the South-East of France, Corsica and Monaco Key Accounts
Phone: +33 (0) 37 49 53 - 262
Email: aurelie.degardin [at] pok.fr
As a sedentary sales representative for key accounts in the South-East of France as well as for the Corsica and Monaco sectors, Aurélie Degardin is your contact for all technical and commercial requests, but also for all your questions concerning the follow-up of your orders in the sectors mentioned. Please send your requests in French.
Brice Petident
Office Sales Manager for the North-West of France Key Accounts and French Overseas Departments and Territories
Phone: +33 (0) 37 49 53 - 264
Email: brice.petident [at] pok.fr
Sales representative for key accounts in the northern France, Brice Petident is your contact for all technical, commercial requests and for all orders update for customers based in the north-west and in the French overseas departments and territories. Brice will also respond to requests from firefighting brigades. You can contact him in french.
Ludivine Bizeray
Sales Assistant for the Ile-de-France & South-West of France
Phone: +33 (0) 37 49 53 - 261
Email: ludivine.bizeray [at] pok.fr
Sales assistant for the Ile-de-France (Departments 77 - 91 - 93 - 95) and for the South-West of France, Ludivine Bizeray is responsible for the administrative and logistical support of sales orders. She is your contact for any request regarding your order. You can contact her in french.
Delphine Sekreta
Sales Assistant for the Ile-de-France, North-East of France
Phone: +33 (0) 37 49 53 - 263
Email: delphine.sekreta [at] pok.fr
Sales assistant for the Ile-de-France (Departments 75 - 78 - 92 - 94), for the North-East of France, Delphine Sekreta is responsible for the administrative and logistical support of sales orders. She is your contact for any request regarding your order. You can contact her in french.
Quality, Safety, and Environment department
Anthony Castellano
Quality Safety Environment Manager
Phone: +33(0) 37 49 53 - 199
Mobile: +33 (0) 6 14 10 41 10
Email: anthony.castellano [at] pok-fire.com
Quality, Safety and Environment Manager, Anthony ensures compliance with processes and procedures during the manufacturing of our products in order to satisfy our customers. He is in charge of the analysis and the treatment of internal and customer non-conformities and the improvement of the processes. Anthony also ensures the follow-up of the regulations in terms of safety and environment. He is your main contact for Quality / Safety / Environment matters. You can contact him in French, English and Italian.
Stéphanie Millet
Quality Technician
Phone: +33 (0) 37 49 53 - 191
Email: stephanie.millet [at] pok-fire.com
As a quality technician, Stéphanie Millet is responsible for the conformity of samples and pre-manufacturing parts, audits and she also monitors the compliance of our manufacturing processes in our workshops to guarantee the quality of the products delivered to our customers. She works closely with our suppliers to constantly improve the quality of our products. Please send her your queries in french.
Patrice Trioux
Quality Technician
Phone: +33 (0) 37 49 53 - 192
Email: patrice.trioux [at] pok-fire.com
As a quality technician, Patrice Trioux is responsible for our quality, safety, and environment systems ISO 9001:2008 and 14001:2004. In charge of the follow up of all customer complaints; he is your main contact on quality queries including continuous improvement and on environmental audit. Please send your requests to Patrice in french.
